Shipping

Shipping Policy

Thank you for visiting and shopping at Billy J Baby! Following are the terms and conditions that constitute our Shipping Policy.

Australian Domestic Shipping Policy

Shipment processing time 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping method	Estimated delivery time	Shipping cost
Australia Post Standard	3-7 business days	$10.00
Australia Post Express	1-3 business days	$15.00
Free Standard Shipping for purchases over $149.00	3-7 business days	FREE
International Shipping	Not available at this time.	N/A

 Delivery delays can occasionally occur.

Shipment to P.O. boxes.

Billy J Baby ships to addresses within Australia only. PO Boxes can not be shipped to at this time.

Shipping confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Billy J Baby is not liable for any products damaged or lost during shipping. If you received your order of newborn baby wraps damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently do not ship outside Australia.